Privacy Policy

Updated on: 17th June 2021

At BTelematics, we respect your need for online privacy and we will protect any Personal Information that you may share with us in an appropriate manner. Our practice with respect to the use of your Personal Information is as set forth below in this Privacy Policy Statement. By accessing or using the Website, you are confirming that you accept this Privacy Policy (“Policy”) and also the BTelematics Terms of Use, whether or not you are a registered User of our Website. The Privacy Policy shall be an integral part of the Terms of Use. This Policy applies to all visitors, clients, users, and others who access Website and the Services. If you do not agree to this Privacy Policy, and also BTelematics Terms of Use, you shall not use this Website and Services.

Definitions

“Personal Information” – any information relating to an identified or identifiable natural person (“Data subject”, “User”); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural, or social identity;

“Processing of Personal Information” – any operation or set of operations which is performed upon Personal Information, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure, or destruction.

The other terms used in this Policy shall be understood in accordance with the BTelematics Terms of Use and the applicable laws as the need arises.

Modification of Policy

We reserve the right to modify, amend or otherwise change the Policy upon notice to you at any time through a service announcement, notification on our website or by sending email to your primary email address. The new version of the Policy shall come into force at the moment it is placed on the website, unless otherwise provided by the new version thereof. By accessing the Website or using the Services after the effective date of any change you agree with the modified Policy.

Collection and Use

In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better.

BTelematics uses your Personal Information in the following ways: to facilitate the creation and security of your account on our network; identify you as a User in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome email to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of BTelematics, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.

Processing of Personal Information

We operate according to privacy laws applicable in the European Union. Following these laws, BTelematics will:

1. Process Personal Information fairly and lawfully;
2. Collect Personal Information only for specified, explicit and legitimate purposes, and will not further process Personal Information in a way incompatible with those purposes;
3. Ensure Personal Information is adequate, relevant, and not excessive in relation to the purpose for which it is collected and/or further processed;
4. Ensure Personal Information is accurate and, where necessary, kept up to date. You are responsible for the updates of your Personal Information, including the means of communication, in particular e-mail address;
5. Ensure that Personal Information shall be kept in a form that permits identification for its users for no longer than is necessary for the purposes for which the Personal Information was collected;
6. Process Personal Information only if:
   • The User has unambiguously given their consent, or
   • Processing is necessary for compliance of a contract to which the User is party or in order to take steps at the request of the User prior to entering into a contract, or
   • Processing is necessary for compliance with a legal obligation, or
   • Processing is necessary for the purposes of the legitimate interests pursued by BTelematics, except where such interests are overridden by the interests for fundamental rights and freedoms of the User and in particular his right to privacy.
7. Refrain from processing Personal Information that reveals racial or ethnic origin, political opinion, religious or philosophical beliefs, trade union membership and health.

Personal Account

During the Registration Process for creating an Account, we request for your name and email address. You will also be asked to choose a unique username and a password, which will be used solely for the purpose of providing access to your User Account. You are solely responsible for the security of your password credentials.

Location Services

When you use the Services, we may use GPS technology (or other similar technology) to determine your current location in order to give this information to the users you have authorized, and provide relevant services to them. We will not share your location data with other users or partners. However, we may use it for statistics analysis and share that non-personal aggregated data with other parties.

If you do not want us to use your location for the purposes set forth above, you should switch off the GPS tracking device or turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application. However, in such case, you should understand that certain services will not be available to you, and BTelematics shall not be responsible for unavailability to provide the Services or loses caused by your rejection of your location data use.

Payment Information

In case of services requiring payment, we request bank card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us except for the name and address of the card holder, the expiry date and the last four digits of the Bank Card number. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of our reputed Payment Gateway Service Provider who is beholden to treating your Personal Information in accordance with this Privacy Policy.

Visitor Details and Behavioral Targeting

To make our website, our Services, and related software more useful to you, our servers (which may be hosted by a third-party service provider) collect Personal Information from you, such as browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.

We may also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. Certain Cookies we use, last only for the duration of your web or application session and expire when the you close your browser or exit the application. Other Cookies are used to remember you when you return to use the Services and, as such, will last longer. Most web and mobile device browsers are set to automatically accept Cookies by default. However, you can change your browser settings to prevent automatic acceptance of Cookies, or to notify you each time a Cookie is set. Like most Internet services, we automatically gather this Personal Information and store it in log files each time you visit our website or access your account on our network.

Sharing Your Information

We may share your Personal Information with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.

Regardless of any choices you make regarding your Personal Information (as described below), BTelematics may disclose Personal Information when such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on BTelematics; or (b) protect or defend the rights or property of BTelematics or users of the Services.

We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy Statement. We do not sell your Personal Information to third parties. Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose User information and the contents of your User account to the local law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information and contents of your User account to law enforcement authorities if such disclosure is determined to be necessary by BTelematics in our sole and absolute discretion for protecting the safety of our users, employees, or the general public. If BTelematics is involved in a merger, acquisition, or sale of all or a portion of its business or assets, you will be notified via email with a 30 days prior notice and/or a prominent notice on our website. This is also the case when changes occur regarding your Personal Information.

Links to Other Websites

The Website and the application may contain links to other websites. The privacy policy of such third parties may differ from this Policy. We encourage you to read carefully the privacy policy on such websites before using them or providing them with any information, including your Personal Information.

Liability

BTelematics shall not be responsible for the consequences of your voluntary entering (placement, distribution or dissemination) of any of your Personal information or the Personal information of the other Users somewhere within the Services provided. BTelematics shall not be responsible for any of your acts and third parties’ acts involving your Personal information both within and beyond the Services provided, irrespective of whether the data were received through the Services or otherwise.

BTelematics shall not bear responsibility for illegal acts of third parties, hackers, intruders, and other violators who may breach the provisions of this Policy and try to take possession of the Personal information in full or in part, as well as use them for personal purposes.

Accessing, Updating and Removing Personal Information

Users who wish to correct, update or remove any Personal Information including those from directory or testimonial on our site may do so either by accessing their Account or by contacting support@btelematics.co. Such changes may take up to 48 hours to take effect. We respond to all enquiries related to Personal Information within 30 days.

Security

BTelematics is committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Application Data and Personal Information from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number), we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that BTelematics cannot fully eliminate security risks associated with Personal Information and mistakes and security breaches may happen. In case you have reasons to believe that your interaction with the Services or the Website might be no longer secure, you should contact us immediately. If you have any questions about security on our Website, you can contact us at support@btelematics.co.

End Of Privacy Policy

If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at support@btelematics.co. We shall respond to all inquiries within 30 days of receipt upon ascertaining your identity.